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While we make every attempt to ensure that the information provided is reliable, Elektromotive accept no responsibility for information that is not accurate or up to date.

Charge Points

What is a charge point?
A charge point is a fixed piece of electric vehicle supply equipment (EVSE) which is connected to a mains electricity supply and provides electrical energy to recharge the traction batteries of electrically propelled vehicles.

Most types of charge point are designed to supply AC electrical current to the vehicle (Mode 1, 2 or 3 charging). The vehicle then converts this AC electrical input into DC via an on-board charger which is permanently installed in the electric vehicle. The fastest charge points – called Rapid charge points - supply DC current.

Charging Modes

What are the different charging Modes?
In Mode 1 charging, either single phase (1P) or three phase (3P) AC at up to 16amps is supplied to the electric vehicle via a standard socket outlet e.g. a domestic socket, utilising a simple charging cable with no in-cable control box. Early electric vehicles such as the G-Wiz and early public charge points use this type of charging.

In Mode 2 charging, either single phase (1P) or three phase (3P) AC at up to 16amps is supplied to the electric vehicle via a standard socket outlet e.g. a domestic socket, utilising a charging cable with an in-cable control box incorporating an RCD (residual current device). Mode 2 charging is primarily designed to enable modern electric cars to charge at a domestic socket.

In Mode 3 charging, either single phase (1P) or three phase (3P) AC is supplied to the electric vehicle via either a dedicated electric vehicle charging socket-outlet or a charging cable tethered to the charge point. In both cases, additional conductors are incorporated into the charging cable to allow communication between the vehicle and the charge point to facilitate verification of the protective conductor and selection of the charging rate prior to commencement of charging. Mode 3 charging is primarily designed to enable modern electric vehicles to charge at public charge points fitted with 62196 EV sockets or via a home charger. Mode 3 is faster and safer and recommended by vehicle manufacturers.

Some types of charge point are designed to supply DC input to electric vehicles. The charge points are called Rapid chargers and this is Mode 4 charging. These Rapid chargers use internal rectifiers to convert either single phase or three phase AC supply to DC and this DC electrical output is then supplied to the vehicle and used to directly charge the vehicle’s batteries. DC chargers operate at high voltages and currents and are not considered suitable for domestic charge point installations.

Socket Outlets

What are the different socket-outlets and charging cables?
Charge points designed for Mode 1 and 2 charging are fitted with a socket-outlet conforming to either BE EN 1363-2:1995 or BS EN 60309-2:1999.

Charge points designed for Mode 3 charging are fitted with a socket outlet conforming to BS EN 62196-2 or are fitted with a tethered charge cable equipped with a dedicated vehicle connector.

Charge points designed for Mode 4 charging are fitted with a tethered cable equipped with a dedicated vehicle connector. The Elektrobay® Rapid charge point is fitted with the Yazaki connector, suitable for the Nissan Leaf.

Vehicle Connectors

What are the different vehicle connectors?
Type 1 single phase vehicle connector conforms to SAEJ1772/2009 specifications, typically the Blue Commando 60309 type connector.

Type 2 single and three phase vehicle connector conforms to VDE-AR-E-2623-2-2 specifications, typically the Mennekes and Yazaki J1772/62196 type connectors.

Type 3 single and three phase vehicle connectors are equipped with safety shutters, reflecting the EV Plug Alliance’s Scame connector in France.

Type 4 is for special connectors such as the CHAdeMO Rapid DC charger connector.

Charging Speeds

What are the different charging speeds of charge points?
The rate at which an electric vehicle charges depends on the power output from the electrical supply, the charge cable, the capability of the charge point, the size of the battery pack and the rate at which the charger in the electric vehicle can charge the battery. The higher the kW rating of the power supply and the charge point, the faster the charge point will charge the battery - so long as the charger will accept the charge at the same rate. The charging terminology used by Elektromotive (and most other UK providers) is:

Elektrobay® charge capability Electrical power supply Approximate charge time*
Standard 3kW AC Single Phase 13/16amp 220-240V 6-8 hours
Fast 7kW AC Single Phase 32amp 220-240V 3-4 hours
Quick 21kW AC 3 Phase 32amp 415V 1-2 hours
Rapid 50kW DC 3 Phase 80amp 415V 20-30 mins to 80%

*subject to vehicle type and manufacturer's specifications

Charging Solutions

What are the different charging solutions?

There are three types of charging solution, depending upon your requirements:

  1. Private Access: quick and simple, plug in and charge, no data.
  2. Public Access: track energy used, bill to customers at a flat rate, basic data.
  3. Public Access: track energy used, bill to customers according to cost of energy used, charge different customers different rates, rich data.

Elektrobay® charge points offer a flexible range of charging solutions suitable for all requirements.

Electric Vehicles

Is my vehicle compatible with an Elektrobay® charge point?
Your vehicle should be a pure electric, or a plug in hybrid, or range extended electric vehicle. Elektrobay® charge points have recharged over 70 different models of electric vehicle since the first installation in 2006. The Elektrobay® range of charge points is compatible with every commercially available EV in the UK. For specific enquiries please call us on 01273 947 947 and we would be happy to advise.


How far can I travel in an EV between charging sessions?
Range varies according to driving conditions (speed, style, topography, temperature, use of heater/aircon), speed of charge depends on the type of charge point, power supply and in-vehicle charger. Most pure EVs currently on the market can travel for roughly 100 miles in favourable conditions on a single charge. Range extended plug-in vehicles that combine a battery and an engine offer ranges in excess of 350 miles in combined mode. For further information please check the specification on manufacturer’s websites.

Charge Times

The following illustrative chart uses data provided by the vehicle manufacturers. To help you make your own calculations: Volts x Amps = kW e.g. 240V x 13amps = 3.1kW (generally referred to as 3kW).

Vehicle Battery pack (kWh) Charger (kW) Range (miles) Charge time: Standard Charge time: Rapid
Nissan Leaf 24 3.3 62-138 8-12 hrs 30 mins
Mitsubishi i-MiEV 16 3 Up to 93 7 hrs 80% in 30 mins
Citroën C-Zero 16 3 Up to 93 7 hrs 80% in 30 mins
Peugeot iOn 16 3 Up to 93 7 hrs 80% in 30 mins
smart fortwo ED 16.5 3.3 Up to 84 8 hrs n/a
Renault Fluence 22 n/a Up to 115 6-10 hrs 30 mins



The following is a summary of the incentives and benefits to be obtained from purchasing electric vehicles and electric vehicle charge points.

Electric vehicles.
Plug-in car and van grants. 25% of the cost of an electric car up to £5,000 per car and 20% of the cost of an electric van up to £8,000 per van (see Company car tax. Pure electric vehicles pay zero rate Company Car Tax. Vehicles with up to 75g CO2 per kilometre (plug-in hybrids) pay only 5% company car tax. Employer national insurance contributions. Class 1A National Insurance (NI) contributions on vehicle and fuel benefits in kind (BIK) are zero for pure EVs and 5% for PHEVs. Capital allowances. Vehicles with CO2 emissions of 110g or less receive a 100% capital allowance in their first year of purchase. Vehicle Excise Duty (VED). Those who purchase a pure electric vehicle pay no annual road tax. Congestion Charge (London). EVs qualify for 100% discounts from the London congestion charge and annual savings of £2,250 if a vehicle travels into the zone five days a week. Residents parking permits. Many councils offer discounted or free resident's parking for electric vehicles in Controlled Parking Zones (CPZs). Parking and charging in public places. Many councils and other 'hosts' offer free and / or heavily discounted parking and charging facilities for electric vehicles. For example from summer 2012 Source London members can park at any of the 600 public parking and charging points around London, for just £10 per year. Nationally, there may be more than 5,000 public access charge points by the end of 2012. Carbon reduction commitment. Companies whose emissions fall under the Carbon Reduction Commitment (CRC) providing recharging facilities will be able to discount the electricity used to charge electric vehicles from their total electricity consumption. Fuel and Maintenance. On the road a diesel car costs around 13p per mile in fuel whereas a similar electric car costs under 3p per mile. In addition, EVs offer lower costs for both servicing and maintenance and typical savings of 20% plus of course fewer parts to replace.

Charge points.
Plugged In Places grant.
50% of the purchase and installation costs of charge points is available to partners (hosts) participating in Plugged In Places schemes in eight areas of the UK until March 2013, primarily London and the North East, and also in Scotland, N Ireland, the East of England, Midlands, Milton Keynes and Greater Manchester. Conditions apply, typically the provision of free access to charge points for all scheme members for a three year period. Visit

Using An Elektrobay®

Using an Elektrobay® is simple; it has been designed for ease of use and accessibility. Elektrobay® charge points are either:

Private Access – accessed simply by plugging in the charge lead provided with the electric vehicle or the charging point. Access is restricted by a lock and key.

Public Access – accessed by plugging in the charge lead provided with the electric vehicle or the charging point. Access is restricted by a user interface, typically requiring use of a wireless RFID (radio frequency identification) tag or card as part of a closed user group scheme for which membership and usually a subscription is required; or offering instant access with no membership on payment of a fee by credit or debit card, or via a pre-pay account, using a mobile phone IVR (interactive voice recognition), or, a smartphone app.

Using an Elektrobay® is simple; it has been designed for ease of use and accessibility.


What installation services do Elektromotive offer?
Elektromotive is a NICEIC contractor offering electrical installation services to 17th edition regulations, as well as full installation services including ground works for pavement mounted sites. We can project manage the whole installation process, or if you have a ground works/electrical team on-site, we can just carry out the final installation and commissioning of the Elektrobay®. Clients are responsible for arranging new energy network connections.

There is a ground works / electrical team on-site; can they carry out the installation?
The on-site team can complete all civil works, ducting, SWA cables and fixing of ground anchors, making the site electrically live and installing the correct breakers. If this is complete and to Elektromotive specification, we will carry out the final installation and commissioning of Elektrobay® charge points.

I am an electrical contractor; can I be trained as an Elektromotive installer?
Zero Carbon Futures offer skilled training for the low carbon vehicle sector, or email us at for the latest info.

How do I install an Elektrobay®?
Home charging units can be installed by any qualified electrician. All other charge points must be installed by Elektromotive or one of our approved installers.


How often should the Elektrobay® be maintained?
The auto reset RCD in the charge points is one of the primary safety devices and the manufacturers of these devices state that they are tested every 6 months. We therefore advise that the charge points are tested every 6 months, but it is ultimately the client's decision as to how frequently the testing is undertaken.

In addition to the electrical tests that are carried out at the maintenance visit, further checks are undertaken on a yearly basis and these remain constant throughout the life of the Elektrobay®. For example, seals may require replacement every 12 months and the socket should be replaced after 10,000 charging cycles.

What maintenance services do Elektromotive offer?
Our charge point maintenance visit involves a visual inspection of enclosures, barriers, outlets, connectors and trailing leads. Our electricians also carry out testing to the current IEE Regulations BS 7671, to include but not limited to:

  • Earth Fault Loop Impedance and bonding
  • Operation of Residual Current Devices and other automatic devices installed for electrical safety
  • Functional testing

The visit also includes provision of a certificate of compliance to current IEE Regulation BS 7671.

There is a general maintenance team on-site, can they be trained to carry out maintenance?
Any electrical engineer who has undergone training by Elektromotive and has the required tools and parts to service the unit can maintain Elektrobay® charge points.

I am an electrical contractor, can I be trained as an Elektromotive maintainer?
We will be running courses for qualified electricians to be trained as Elektromotive approved maintainers. Please email us at to register your interest for the next course.


How long is the warranty for Elektrobay® charge points?
Our warranty lasts for one year from the original date of purchase, and is extended by one further year when serviced within one year of installation by an authorised Elektromotive service engineer.


What electrical safety features are present in Elektrobay® charge points?
Elektrobay® charge points are designed in accordance with British Standard 7671, where the primary method to protect against direct contact to live conductors is to fully enclose the live conductors in an enclosure as documented in sections 412-01-01 and 412-03. Supplementary protection against direct electrical contact will be provided by a Residual Current Device, as per section 412-06 of the standard. To protect against indirect contact to the live conductors, the primary method employed is in accordance with section 413-02 of the standard, in that the external metal casing of the unit is equipotentially bonded (permanently connected and tested for integrity) to the earth conductor. The unit will be powered by a TT type electrical supply requiring an Earth electrode to be installed at the site. Once again this is in accordance with BS 7671.

Elektrobay® charge points also comply with the following supplemental safety measures:

  • Compliance with the European Standard IEC 61851 "Electric vehicle conductive recharging system";
  • Auto shut-off upon disconnect of the connector from the recharging station;
  • Auto shut-off on disconnection of the connector from the vehicle;
  • Auto shut-off on over current (the demand is too great);
  • Remote control shut-off from server;
  • Physical site safety features such as anti-collision bars and curbs;
  • High visibility lighting for reversing collision avoidance;
  • The unit will prevent the cable from being connected or disconnected to the recharging infrastructure with the power on;
  • IP44 electrical connection port on the multi-phase unit;
  • IP56 electrical connection port on the single phase unit

It should be noted that Elektromotive is the only UK company to actively participate in TC 69, the European Standard Technical Committee for IEC 61851 "Electric vehicle conductive recharging system".


What standards are Elektrobay® charge points compliant with?
Elektrobay® charge points comply with the following standards:

  • Fulfils the essential requirements of the Low Voltage Directive (LVD) 2006/95/EC and the R&TTE Directive 1999/5/EC;
  • EMC;
  • ETSI EN 301 489-1 V1.8.1 (2008);
  • Health & Safety EN 60950-1:2006;
  • Specification of Degrees of Protection Provided by Enclosures EN 60529:1992;
  • The Electrical Equipment (Safety) Regulations 1994 (SI 1994/3260);
  • IEC 60309 (where fitted);
  • BS 1363 (where fitted);
  • IEC 62196 (where fitted);
  • Established recurrent testing regime in accordance with BS 7671
Charge Your Car Network

Elektromotive is a partner in Charge Your Car, the UK’s first pay-as-you-go recharging network. Charge Your Car is building a national network of 10,000 public access charge points that can be used by EV drivers without membership or subscription, and accessed by a smartphone app, by mobile phone and by RFID card linked to a pre-pay account.

If you are a network operator or charge point owner, you can connect your charge points to the Charge Your Car network, enabling you to access all EV drivers and collect payments. Visit the Charge Your Car website for more information.

Reporting A Fault

How do I report a fault or issue with a charge point?
All Elektrobay® public charge points are served by a helpline. There is a sticker on the charge point detailing the helpline telephone number. You will also be advised of the helpline number when you register for a recharging network. Elektromotive has more years of experience in providing electric vehicle drivers with telephone support than any other charge point manufacturer and we always have experienced staff available to take your call.

Walking the Talk

Do you walk the talk?
Elektromotive is the pioneer of fuel stations for plug-in electric cars, and the first electric vehicle supply equipment (EVSE) company in the UK. Elektromotive pioneered many innovations now copied by other manufacturers including the first public access charge point, first RFID access charge point, first pay to use charge point, first user scheme and many others. The design and manufacture of every Elektrobay® charge point is done within a fifty mile radius of our Brighton headquarters. 90% of Elektrobay® charge points can be recycled. We re-use our packaging. Our day to day commuting and mobility needs are met primarily using the train network and our electric cars. We operate a low wastage and a strict recycling policy in our office. We try to do our bit and we plan to keep it that way.

"We know that the future for our transportation lies in the electric drive for all vehicles. We have the fuel... electricity. We have the infrastructure... the grid. Our quest was to develop a user friendly, safe and innovative means of completing that last 25% of the delivery chain to the roadside and the electric vehicle user.

Electric cars are around 50% greener when powered by a mix of fossil fuels and renewable energy and around 70% greener when powered by electricity from a renewable source and there is no getting away from the fact that electric vehicles produce zero emissions at point of use and there is a bonus, the world will be a quieter place. Hopefully in time we can say that we influenced the way a generation drives - and helped them do so by rewiring the world for electric vehicles." Calvey Taylor-Haw, Founder, Elektromotive.


If you would like to become a distributor for Elektromotive, please contact or call +44 (0)1273 947 947.

User Helpline

01273 947 947

Open between 8am - 6pm Monday - Friday.

Report a Fault

If you are a member of a recharging scheme and would like to report a suspected fault with an Elektrobay®, please email or call the USER HELPLINE.

Please state the location of the Elektrobay®, the name your access tags are registered to and your vehicle registration number, as well as a description of the problem you have experienced.