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While we make every attempt to ensure that the information provided is reliable, Elektromotive accept no responsibility for information that is not accurate or up to date.

Charge Points

What is a charge point?
A charge point is a fixed piece of electric vehicle supply equipment (EVSE) which is connected to a mains electricity supply and provides electrical energy to recharge the traction batteries of electrically propelled vehicles.

Most types of charge point are designed to supply AC electrical current to the vehicle (Mode 1, 2 or 3 charging). The vehicle then converts this AC electrical input into DC via an on-board charger which is permanently installed in the electric vehicle. The fastest charge points – called Rapid charge points (such as our Elekrobay® Ultracharge) – supply DC current.

Charging Modes

What are the different charging Modes?
In Mode 1 charging, single phase at up to 13amps is supplied to the electric vehicle via a standard socket outlet e.g. a domestic socket, utilising a simple charging cable with no in-cable control box. Early electric vehicles such as the G-Wiz and early public charge points use this type of charging.

In Mode 2 charging single phase AC at up to 13amps is supplied to the electric vehicle via a standard socket outlet e.g. a domestic socket, utilising a charging cable with an in-cable control box incorporating an RCD (residual current device). Mode 2 charging is primarily designed to enable modern electric cars to charge at a domestic socket.

In Mode 3 charging, either single phase (1P) or three phase (3P) AC is supplied to the electric vehicle via either a dedicated electric vehicle charging socket-outlet or a charging cable tethered to the charge point. In both cases, additional conductors are incorporated into the charging cable to allow communication between the vehicle and the charge point to facilitate verification of the protective conductor and selection of the charging rate prior to commencement of charging. Mode 3 charging is primarily designed to enable modern electric vehicles to charge at public charge points fitted with 62196 EV sockets or via a home charger. Mode 3 can deliver either 16A/phase or 32A/phase and provide faster battery charging times. This is the industry standard for EV charging via an AC supply.

Some types of charge point are designed to supply DC input to electric vehicles. The charge points are called Rapid chargers and this is Mode 4 charging. These Rapid chargers, such as the Elektrobay® Ultracharge, use internal rectifiers to convert either single phase or three phase AC supply to DC and this DC electrical output is then supplied to the vehicle and used to directly charge the vehicle’s batteries. DC chargers operate at high voltages and currents and are not considered suitable for domestic charge point installations.

Socket Outlets

What are the different socket-outlets and charging cables?
Charge points designed for Mode 3 charging are fitted with a socket outlet or tethered cable conforming to BS EN 62196-2

Charge points designed for Mode 4 charging are fitted with a tethered cable equipped with a dedicated vehicle connector.

The Elektrobay® Ultracharge point is fitted with three different connectors for universal use. The Chaemo, CCS (50kW) & AC (43kW)

Vehicle Connectors

What are the different vehicle connectors?

  • Type 1 single phase vehicle connector conforms to Society of Automotive Engineers AE/J1772 specifications.
  • Type 2 single and three phase vehicle connector conforms to VDE-AR-E-2623-2-2 specifications.


  • CHAdeMO Rapid DC charger connector and CCS rapid DC charger connector
Charging Speeds

What are the different charging speeds of charge points?
The rate at which an electric vehicle charges depends on the power output from the electrical supply, the charge cable, the capability of the charge point, the size of the battery pack and the rate at which the charger in the electric vehicle can charge the battery. The higher the kW rating of the power supply and the charge point, the faster the charge point will charge the battery - so long as the charger will accept the charge at the same rate.

Charging Solutions

What are the different charging solutions?

There are three types of charging solution, depending upon your requirements:

  1. Private Access: quick and simple, plug in and charge, no data.
  2. Public Access: track energy used, bill to customers at a flat rate, basic data.
  3. Public Access: track energy used, bill to customers according to cost of energy used, charge different customers different rates, rich data.

Elektrobay® charge points offer a flexible range of charging solutions suitable for all requirements.

Electric Vehicles

Is my vehicle compatible with an Elektrobay® charge point?
Your vehicle should be a pure electric, or a plug in hybrid, or range extended electric vehicle. Elektrobay® charge points have recharged over 70 different models of electric vehicle since the first installation in 2006. The Elektrobay® range of charge points is compatible with every commercially available EV in the UK. For specific enquiries please call us on 01273 947 947 and we would be happy to advise.


How far can I travel in an EV between charging sessions?
Range varies according to driving conditions (speed, style, topography, temperature, use of heater/aircon), speed of charge depends on the type of charge point, power supply and in-vehicle charger. Most pure EVs currently on the market can travel for roughly 100 miles in favourable conditions on a single charge. Range extended plug-in vehicles that combine a battery and an engine offer ranges in excess of 350 miles in combined mode. For further information please check the specification on manufacturer’s websites.

Charge Times

The following illustrative chart uses data provided by the vehicle manufacturers. To help you make your own calculations: Volts x Amps = kW e.g. 240V x 13amps = 3.1kW (generally referred to as 3kW).

Vehicle Battery pack (kWh) Charger (kW) Range (miles) Charge time: Standard Charge time: Rapid
Nissan Leaf 24 3.3 62-138 8-12 hrs 30 mins
Mitsubishi i-MiEV 16 3 Up to 93 7 hrs 80% in 30 mins
Citroën C-Zero 16 3 Up to 93 7 hrs 80% in 30 mins
Peugeot iOn 16 3 Up to 93 7 hrs 80% in 30 mins
smart fortwo ED 16.5 3.3 Up to 84 8 hrs n/a
Renault Fluence 22 n/a Up to 115 6-10 hrs 30 mins



The following is a summary of the incentives and benefits to be obtained from purchasing electric vehicles and electric vehicle charge points.

Electric vehicles.
Plug-in car and van grants.
35% of the cost of a car, up to a maximum of either £2,500 or £4,500 depending on the model or 20% of the cost of a van, up to a maximum of £8,000 (see
Company car tax. Pure electric vehicles pay zero rate Company Car Tax. Vehicles with up to 75g CO2 per kilometre (plug-in hybrids) pay only 5% company car tax. 
Employer national insurance contributions. Class 1A National Insurance (NI) contributions on vehicle and fuel benefits in kind (BIK) are zero for pure EVs and 5% for PHEVs. 
Capital allowances. Vehicles with CO2 emissions of 110g or less receive a 100% capital allowance in their first year of purchase.
Vehicle Excise Duty (VED). Those who purchase a pure electric vehicle pay no annual road tax.
Congestion Charge (London). EVs qualify for 100% discounts from the London congestion charge and annual savings of £2,250 if a vehicle travels into the zone five days a week.
Residents parking permits. Many councils offer discounted or free resident's parking for electric vehicles in Controlled Parking Zones (CPZs).
Parking and charging in public places. Many councils and other 'hosts' offer free and / or heavily discounted parking and charging facilities for electric vehicles.
Carbon reduction commitment. Companies whose emissions fall under the Carbon Reduction Commitment (CRC) providing recharging facilities will be able to discount the electricity used to charge electric vehicles from their total electricity consumption.
Fuel and Maintenance. On the road a diesel car costs around 13p per mile in fuel whereas a similar electric car costs under 3p per mile. In addition, EVs offer lower costs for both servicing and maintenance and typical savings of 20% plus of course fewer parts to replace.

Workplace charge point grants are now available. Please contact us for the latest offers from Elektromotive.

Using An Elektrobay®

Using an Elektrobay® is simple; it has been designed for ease of use and accessibility. Elektrobay® charge points are either:

Private Access – accessed simply by plugging in the charge lead provided with the electric vehicle or the charging point. Access is restricted by a lock and key.

Public Access – accessed by plugging in the charge lead provided with the electric vehicle or the charging point. Access is restricted by a user interface, typically requiring use of a wireless RFID (radio frequency identification) tag or card as part of a closed user group scheme for which membership and usually a subscription is required; or offering instant access with no membership on payment of a fee by credit or debit card, or via a pre-pay account, using a mobile phone IVR (interactive voice recognition), or, a smartphone app.

Using an Elektrobay® is simple; it has been designed for ease of use and accessibility.


What installation services do Elektromotive offer?
Elektromotive is a NICEIC contractor offering electrical installation services to 17th edition regulations, as well as full installation services including ground works for pavement mounted sites. We can project manage the whole installation process, or if you have a ground works/electrical team on-site, we can just carry out the final installation and commissioning of the Elektrobay®. Clients are responsible for arranging new energy network connections.

There is a ground works / electrical team on-site; can they carry out the installation?
The on-site team can complete all civil works, ducting, SWA cables and fixing of ground anchors, making the site electrically live and installing the correct breakers. If this is complete and to Elektromotive specification, we will carry out the final installation and commissioning of Elektrobay® charge points.

I am an electrical contractor; can I be trained as an Elektromotive installer?
If you are interested in becoming an Elektrobay® installer, please contact us today at

How do I install an Elektrobay®?
Elektrobay® Homecharge units can only be installed by OLEV and Chargemaster approved installers. Other Elektrobay® products can be installed by other qualified electricians. Please contact us for further information..


We recommend that clients take out our Premium Maintenance Package, that includes registration of all safety related requirements.

In addition to electrical tests that are carried out at the maintenance visit, further checks are undertaken on a twice yearly basis and these remain constant throughout the life of the product.

Our Field Service Engineers also carry out testing to the current IEE Regulations BS 7671.

For full details, please get in touch


How long is the warranty for Elektrobay® charge points?
Our warranty lasts three years from the original date of purchase. You will receive full terms and conditions of warranty dependent on product before purchase.


What electrical safety features are present in Elektrobay® charge points?

All charge points meet IEC Cop BS7671 standards

Elektrobay® charge points also comply with the following supplemental safety measures:

  • Compliance with the European Standard IEC 61851 "Electric vehicle conductive recharging system"
  • Auto shut-off upon disconnect of the connector from the recharging station
  • Auto shut-off on disconnection of the connector from the vehicle
  • Auto shut-off on over current (the demand is too great)
  • Remote control shut-off from server
  • Physical site safety features such as barriers
  • High visibility lighting for reversing collision avoidance
  • Degrees of protection IP54
  • The unit will prevent the cable from being connected or disconnected to the recharging infrastructure with the power on

What standards are Elektrobay® charge points compliant with?
Elektrobay® charge points comply with the following standards:

  • Fulfils the essential requirements of the Low Voltage Directive (LVD) 2006/95/EC and the R&TTE Directive 1999/5/EC;
  • EMC;
  • ETSI EN 301 489-1 V1.8.1 (2008);
  • Health & Safety EN 60950-1:2006;
  • Specification of Degrees of Protection Provided by Enclosures EN 60529:1992;
  • The Electrical Equipment (Safety) Regulations 1994 (SI 1994/3260);
  • IEC 60309 (where fitted);
  • BS 1363 (where fitted);
  • IEC 62196 (where fitted);
  • Established recurrent testing regime in accordance with BS 7671
Charge Your Car Network

Elektromotive is a partner in Charge Your Car, the UK’s first pay-as-you-go recharging network. Charge Your Car is building a national network of 10,000 public access charge points that can be used by EV drivers without membership or subscription, and accessed by a smartphone app, by mobile phone and by RFID card linked to a pre-pay account.

If you are a network operator or charge point owner, you can connect your charge points to the Charge Your Car network, enabling you to access all EV drivers and collect payments. Visit the Charge Your Car website for more information.

Reporting A Fault

How do I report a fault or issue with a charge point?
All Elektrobay® public charge points are served by a helpline. There is a sticker on the charge point detailing the helpline telephone number. You will also be advised of the helpline number when you register for a recharging network. Elektromotive has more years of experience in providing electric vehicle drivers with telephone support than any other charge point manufacturer and we always have experienced staff available to take your call.

Walking the Talk

Do you walk the talk?
Elektromotive is the pioneer of fuel stations for plug-in electric cars, and the first electric vehicle supply equipment (EVSE) company in the UK. Elektromotive pioneered many innovations now copied by other manufacturers including the first public access charge point, first RFID access charge point, first pay to use charge point, first user scheme and many others.

From 2017, the design and manufacture of all Elektrobay® charge points is completed by Chargemaster Plc in Luton, UK. We re-use our packaging. Our day to day commuting and mobility needs are met primarily using the train network and our electric cars. We operate a low wastage and a strict recycling policy in our office. We try to do our bit and we plan to keep it that way.

"We know that the future for our transportation lies in the electric drive for all vehicles. We have the fuel... electricity. We have the infrastructure... the grid. Our quest was to develop a user friendly, safe and innovative means of completing that last 25% of the delivery chain to the roadside and the electric vehicle user.

Electric cars are around 50% greener when powered by a mix of fossil fuels and renewable energy and around 70% greener when powered by electricity from a renewable source and there is no getting away from the fact that electric vehicles produce zero emissions at point of use and there is a bonus, the world will be a quieter place. Hopefully in time we can say that we influenced the way a generation drives - and helped them do so by rewiring the world for electric vehicles." Calvey Taylor-Haw, Founder, Elektromotive.


If you would like to become a distributor for Elektromotive, please contact or call +44 (0)1273 947 947.

User Helpline

01273 947 947

Open between 8am - 6pm Monday - Friday.

Report a Fault

If you are a member of a recharging scheme and would like to report a suspected fault with an Elektrobay®, please email or call the USER HELPLINE.

Please state the location of the Elektrobay®, the name your access tags are registered to and your vehicle registration number, as well as a description of the problem you have experienced.