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Installation, Maintenance and Support

Installation

Elektrobay® home charge points can be installed by any qualified electrician following the IET ‘Code of Practice for Electric Vehicle Charging Equipment Installation’.

For commercial installations, if you have your own ground works and electrical team on-site, we will provide the necessary advice and instructions to enable your team to undertake the installation and we will undertake the final fit and commission of your Elektrobay® charge point(s).

If you do not have your own team, Elektromotive provide a full charge point installation, commissioning and maintenance service for all our products. Elektromotive electrical engineers are the most experienced EV infrastructure team in the UK, so whether you require a straightforward home or workplace installation, or the implementation and operation of a city-wide on-street charge point network, our in-house or approved installers will be pleased to provide the service you require.

Maintenance & Support

Elektromotive provide a full aftersales service and enter into Service Agreements with customers for electrical safety testing, preventative and reactive maintenance and data management of Elektrobay® charge points and associated equipment.

Elektromotive operate a user and operator helpline, together with standard and emergency engineer call-out support.

Customers operating public access Elektrobay® charge points can access their network via the web portal, which provides full visibility of their network.